ith "Cancel Culture" gaining momentum, how do UX designers save quick-to-cancel users from having cancel regrets?
(Side Game: How many times do you think we will use “cancel” in this article? Answer is at the end.)
Our Tips
Use Thoughtful Wording
To a user, “cancel” buttons can have many different meanings, like close window, go back, undo action, continue without taking an action, or cancel subscription.
Use The Right Color
If the purpose of your “cancel” button is to escape from an action, use a neutral color so that users easily realise it is not a call-to-action button.
Check With Your User
No matter what, accidentally button presses or confusion will still happen. Make sure to double-check with your user if your “cancel” button has consequences like ending a subscription or exiting out of a page without saving their progress.
What did you think of this article? Let us know, we’re always looking to improve.
(Different forms of “cancel" were used 19 times in this article. Tell us what you guessed on social!)
Sources: