Overview
Design experiences that attract, convert, and grow your customers.
Our Process
1
Listen
We want to get to know you and your business to get an understanding of the challenges you are facing and the goals you want to achieve.
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2
Plan time and budget
We create a high level plan to your time and budget expectations. We understand that things change so we work in an agile way to help you achieve your goals.
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3
Uncover insights
We use research, problem solving techniques and a combination of qualitative and quantitative data to understand how we might achieve your goals.
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4
Prototype and test solutions
Sharing prototypes allows us to test assumptions and make refinements and improvements while getting feedback from customers, staff, and stakeholders.
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5
Release frequently
As we prove solutions we look to release them every couple of weeks to incrementally improve the experience for you, your business and customers.
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6
Reflect and improve
We believe innovation never stops and continuous improvement is essential to attracting and retaining valuable customers while optimising your operations.
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We design winning customer experiences
What our clients are saying about us
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Human Digital was a flexible partner, engaging the client’s ideas throughout the engagement to foster collaboration. The team cost-effectively delivered a website that satisfied stakeholder expectations. Their clear and frequent communication ensured a successful and transparent partnership.
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Thanks to Human Digital's hard work, new inquiries and leads have been coming through the website. The website traffic has also increased by 40% since launch. The team managed to deliver the output in a timely manner. They were both quick and efficient.
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The quality of their delivery was fantastic!
Human Digital’s work was met with praise and appreciation. The team is efficient, knowledgeable, and patient. Customers can expect a focused team that helps every step of the way. All of their work was well thought through and they took challenging problems and were able to work their way through the challenging problems.
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Working with Ben has been incredible. I'm very happy with how the website is coming along. The process has been a little overwhelming, only in a few moments, as I feel my industry and services are unique in their own way. As a result, I've had some difficulty trying to fit into some of the templates. However, I'm extremely grateful that we've made it happen because the website in my opinion, is leaps and bounds from my competitors.
My business partner and I had an incredible experience with Human Digital. Ben was able to listen to our goals for our business and provide key strategic insights around all things digital, monetization strategy, and we left with actionable insights and an enhanced excitement for our business and for what our digital presence and strategy could entail moving forward. We highly recommend both Human Digital and Ben!
It’s what is different about us that makes us human.
Our story
