What is Customer Experience Automation? It is using digital solutions to execute repetitive processes to save time and increase profit.
Who is Human Digital? We are a team of designers creating and implementing business automation solutions that customers love and that work for your business. Based in New Zealand and Australia we work with leading local and global brands.
uman centered design is our core belief. We work with organisations to develop innovative experiences by keeping you and your customer's needs at the centre of the design process.
Every part of our design process is constantly streamlined with humans in mind, because we exist only to deliver the best possible experience for our clients and their customers, staff and stakeholders.
We don’t just want to serve our clients, we want to be a part of shaping the future of the health of the economy.
It’s what is different about us that makes us human.
Struggling to find customers for your business? Marketing automation identifies your target customers, offers them engaging content, and brings them into your sales process.
If you are not consistently responsive and proactive you will lose customers. Sales automation streamlines repetitive customer management tasks so you can focus on your most valuable customers and exceed your sales targets.
As your business grows, different stages of your customer journey will become strained. We identify and automate the processes necessary to enable your business to scale.
We apply Human Centered Design principles to our process in which we encourage you, your business and your customers to be actively involved in the experience.
We work in a highly responsive way, adjusting to insights as they are uncovered, to deliver value to your customers and your business.
We understand that things can change for you and your business and we can adjust our work and approach accordingly.
We understand good design doesn't come in a flash of inspiration rather it's a collaborative process of discovery that takes patience, experience, and communication.
Collaboration with you, your business and it's customers help us design solutions that are attractive, simple to use, and drive results for your business.
We are not just about great design, we have process in place to ensure we deliver to meet your business goals.
Throughout our engagements we record actions and keep you updated on our progress during regular catch ups.