CODE OF ETHICS

Introduction

This code of ethics is a guiding principle for all our actions at Human Digital. We are committed to doing right by our clients, agency, employees, suppliers, environment, and community. We can achieve sustainable success by upholding these values while positively impacting the world.

Client Relationships

• Transparency and Honesty: We communicate openly and honestly with clients, providing clear expectations, realistic timelines, and accurate reporting. We do not overpromise or mislead.
• Value and Results: We prioritise delivering measurable value and results for our clients, ensuring their investment in our services yields tangible benefits.
• Confidentiality: We respect the confidentiality of our client's information and do not disclose sensitive data without their explicit consent.

Agency Integrity

• Ethical Conduct: We operate with the highest standards of integrity, conducting business ethically and responsibly in all our interactions.
• Fair Competition: We engage in fair competition, respecting our competitors and refraining from unethical practices to gain an advantage.
• Financial Responsibility: We manage our finances responsibly, ensuring the long-term sustainability of the agency.

Employee Well-being

• Respect and Appreciation: We treat all employees respectfully, fostering a positive and inclusive work environment where everyone feels valued and appreciated.
• Growth and Development: We invest in the growth and development of our employees, providing opportunities for learning and advancement.
• Work-Life Balance: We promote a healthy work-life balance, understanding the importance of personal time and well-being.
• Living Wage Commitment: We pledge to pay all our employees a living wage, as calculated by the Family Centre Social Policy Research Unit, ensuring they can afford a decent standard of living.

Supplier Relationships

• Fairness and Partnership: We build mutually beneficial supplier relationships based on fairness, respect, and transparency.
• Ethical Sourcing: We prioritise suppliers who adhere to ethical business practices and avoid those who engage in exploitative labour or environmental damage.
• Timely Payment: We pay our suppliers promptly, recognising their contribution to our success.

Environmental Responsibility

• Sustainability: We minimise our environmental impact by adopting sustainable practices, reducing waste, and promoting energy efficiency.
• Conscious Consumption: We make responsible choices in our consumption of resources, prioritising environmentally friendly products and services.
• Advocacy: We actively support initiatives that promote environmental sustainability and raise awareness within our community.

Community Engagement

• Giving Back: We actively contribute to our community through charitable donations, volunteer work, and pro bono services.
• Local Partnerships: We build partnerships with local organisations to strengthen our community and promote positive change.
• Positive Influence: We use our platform to advocate for social justice, diversity, and inclusion.