Customer Relationship Management (CRM)

S → 001

Customer Relationship Management (CRM)

Engage with your audience and forge meaningful relationships with them.

We improve the way in which information is gathered and recorded about your audience and users, so that future interaction can be much better tailored to their unique situation. Then, with this perfected database, we create meaningful opportunities to retain and forge connections with them.

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Process

  • Discovery call
  • Proposal
  • Research
  • Design
  • Build
  • Test
  • Monitor and enhance
S → 003

Client feedback

S → 003

Why Human Digital?

Human Digital is all about people. That means you – our clients and prospective clients, and all the people involved in your business. Our human-centred approach shines through in everything we do. 

So, why choose us? It boils down to four points:
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Human Centered1/4

More than creating beautiful interfaces, we create digital solutions to solve real problems with a human-centered approach. We make digital platforms usable and useful by focusing on the users, their needs and requirements.
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Agility2/4

Rather than working solely towards a single launch or website release, our process is more responsive. We test things out and make adjustments to give you the best result. 
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Collaboration3/4

It’s a two-way street, not just our ideas and thoughts. That’s why we want to collaborate and work closely with your business. By getting feedback, we can discover what people want and how to do it well. 
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Execution4/4

Great ideas and design is one thing, but we also make sure we execute and give you measurable results. We have the processes in place to deliver. 
S → 005

Clients

We work with leading brands, which gives us the chance to do some amazing things.
Aluminium Facade Systems
Cafe Ideas
NRMA
Inugo
Havana
Deakin University
icare
Alspec
NZ Pump Co
IAG
Washtech
ABB
OmniTest
Deloitte

Let's build something good together

If you have a project in mind, we would be happy to have a chat about how we can make it happen.

Ben van Rooy

Strategy Director

Nick Brown

Marketing Director