CRM Customer Relationship Management

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CRM Customer Relationship Management
CRM stands for customer relationship management. As its name suggests, CRM software is a system for managing relationships with your customers.
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About1/2

For most businesses, their most valuable and important asset is their customers. In the early days at a lot of companies, the details about those customers -- who they are, how they’ve interacted with your organization -- are spread out in many different places. The CEO’s brain, a sales rep's inbox, the accountant’s stack of invoices.

As a business grows, it quickly becomes necessary to have one central place where all of this information lives.

Your team will be slowed down without quick answers to important questions. Who are our customers? How do we get in touch with them? How do they interact with our content? What does our pipeline of new business look like?

Your prospects and customers will feel the pain when your team isn’t on the same page. From their perspective, they have a relationship with one company, not a collection of different people and departments. Everyone on your team needs context about every customer’s needs, wants, and current state, so they can pick up the conversation where it left off.

These are the problems that CRM systems are designed to solve. With one central place to organize all the details of your leads and customers, it’s easy for everyone on your team to gain insight into the state of your business, and the status of every customer relationship.

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Pricing2/2
Starter
Professional
Enterprise
From $2,000
From $5,000
From $10,000

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What makes us unique

Human Digital is all about people. That means you – our clients and prospective clients, and all the people involved in your business. Our human-centred approach shines through in everything we do. 

So, why choose us? It boils down to three points:
        

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Human Centered1/4
More than creating beautiful interfaces, we create digital solutions to solve real problems with a human-centered approach. We make digital platforms usable and useful by focusing on the users, their needs and requirements.
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Agility2/4
Rather than working solely towards a single launch or release, our process is responsive. We test things out and make adjustments to give you the best result.  We work with you to iterate and continuously improve.
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Collaboration3/4
It’s a two-way street, not just our ideas and thoughts. That’s why we want to collaborate and work closely with your business. By getting feedback, we can discover what people want and how to do it well. 
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Execution4/4
Great ideas and design is one thing, but we also make sure we execute and give you measurable results. We have the processes in place to deliver. 

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Our clients

We work with leading brands, which gives us the chance to do some amazing things.

Alspec
Deakin University
Deloitte
Dynamo Athletic
Cafe Ideas
ABB
AFS
Michael
Fix my strata
Earth to Mars

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Our work

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