Head of Sales and Growth Opportunity

Head of Sales & Growth

Location: Sydney or Auckland
Work Type: Hybrid / Flexible
Employment Type: Full Time
Reports To: Founder / CEO
Works With: Strategy, Client Services, Creative, Product

About Human Digital

B2B Digital Marketing. By Humans, For Humans.

At Human Digital, we believe in human connection. Not automated workflows pretending to be relationships. Not templated strategies dressed up as insight. Real thinking, real conversations, and real results built on a genuine understanding of what B2B buyers need.

We’re a growing digital agency working with ambitious B2B brands across the Asia Pacific region. Our team is small enough that your work matters immediately, and experienced enough that you’ll learn fast. We’re independent, opinionated, and serious about doing work we’re proud of.

The Role

As Head of Sales & Growth, you will own the commercial future of Human Digital, from the first conversation with a prospective client through to the strategy that keeps them with us for years.

You’ll sit at the intersection of business development, marketing, pricing, and product, shaping not just how we win new business, but how we position and evolve what we offer.

This is not a support role or a pipeline administration function. It is the engine of where Human Digital goes next.

What You’ll Do

Drive New Business

• Build and own the new business pipeline, from prospecting and outreach through to proposal, negotiation, and close.
• Develop a deep understanding of our ideal client profile and bring in the right kinds of work, not just any work.
• Lead pitches and credential presentations, articulating the Human Digital point of difference with clarity and conviction, while coaching the wider team to do the same.
• Cultivate a network of referral partners, intermediaries, and industry contacts that generate warm introductions over time.

Build the Growth Function

• Establish the systems, processes, and tools that make business development repeatable, including CRM discipline, pipeline reporting, and win/loss analysis.
• Ensure marketing and sales are genuinely aligned through shared definitions, shared data, and clear collaboration.
• Over time, build and lead a growth team as the business scales, including hiring SDR, AM, and BDM roles within agreed budgets and growth targets.
• Coach and develop client and marketing teams on commercial sales literacy as part of the broader growth strategy.

Grow Existing Client Relationships

• Lead the Client Services team to identify and execute expansion opportunities within existing accounts.
• Facilitate strategic reviews with key clients, turning performance conversations into deeper engagement.
• Anticipate evolving client needs and proactively bring forward solutions.

Shape Pricing & Commercials

• Own the commercial framework, including pricing strategy, service packaging, and ensuring offers are both competitive and profitable.
• Build and stress test proposals for larger or more complex engagements in partnership with the Founder.
• Set and maintain margin floors and approval thresholds to ensure sustainable growth.

Joint Leadership Across Product & Positioning

• Partner with strategy and delivery teams to shape how Human Digital packages and communicates its services.
• Identify recurring client needs that point to new service offerings and contribute to product development conversations.
• Champion market feedback internally, translating prospect and client insights into how we evolve our offer.

Own Lead Generation & Marketing

• Define and drive the lead generation strategy, shaping how Human Digital attracts, nurtures, and converts the right prospects.
• Own the marketing campaign roadmap, briefing, directing, and reviewing work executed by the marketing team with a sharp focus on pipeline impact.
• Set campaign objectives, messaging frameworks, and audience targeting, translating commercial priorities into actionable briefs.
• Hold the marketing team accountable to growth metrics including MQLs, pipeline contribution, and conversion rates.
• Identify channel and content gaps, recommending where to invest attention and budget.

Team Leadership

• Directly manage the Sales and Marketing teams to achieve agreed metrics and KPIs.
• Hold hiring and budget authority within agreed parameters.

About You

You’ve spent meaningful time in B2B sales or business development, ideally within a marketing, digital, or professional services environment, and you’re ready to take full ownership of growth rather than working inside a larger function.

You will bring:

• 6+ years of B2B sales or business development experience, with a proven track record of closing complex, consultative deals.
• Strong understanding of digital marketing and what great execution looks like.
• Commercial confidence, including pricing models, proposal structuring, and contract negotiation.
• Excellent communication skills, with the ability to lead both boardroom conversations and discovery sessions.
• A relationship first mindset focused on long term partnerships rather than quick wins.
• The ability to thrive in a small, high trust environment where autonomy and accountability matter.
• Experience directing marketing teams, including briefing campaigns, reviewing creative and copy, and driving performance outcomes.
• A strong understanding of demand generation and the difference between activity that builds brand and activity that builds pipeline.
• Experience using CRM and marketing automation platforms such as HubSpot, with a commitment to clean data and honest attribution.
• Confidence working across Australia and New Zealand time zones and client environments.

Why Human Digital

• Real ownership and commercial authority. You won’t just manage a process, you’ll build a function and directly shape the company’s growth.
• A genuine seat at the table from day one, contributing to product direction, pricing, and positioning.
• A talented, collaborative team that takes pride in the quality of their work.
• Flexible working that focuses on outcomes, not presenteeism.
• Ambitious B2B clients looking for a genuine strategic partner, not just another vendor.
• The opportunity to shape what the growth function becomes as the business scales, including the future team you lead.